Air Astana Beijing Office in China

Air Astana Beijing Office C504 (Kempinski Hotel, Beijing Lufthansa Centre), 50 Liangmaqiao Road, Chaoyang District, Beijing, 100125 RPC

The Air Astana office in Beijing strives to offer exceptional flight booking services with a focus on customer satisfaction. The professional team of Air Astana provides friendly and efficient support for a wide range of travel-related inquiries. You can get assistance with exploring flight schedules, purchasing additional luggage, managing cancellations or refunds, requesting special assistance, making booking modifications, securing rental cars, applying for visas, and traveling with pets. Share your specific needs, and the team will provide recommendations for a well-guided travel experience.

Office Address of Air Astana, Beijing

Air Astana Beijing Office C504 (Kempinski Hotel, Beijing Lufthansa Centre), 50 Liangmaqiao Road, Chaoyang District, Beijing, 100125 RPC

Airport Address of Air Astana, Beijing

Beijing Capital International Airport
3JH3+W6X, Shunyi District, Beijing, China

Airport Contact Number: +861096158

Corporate Office of Air Astana in Beijing Details

Tel : +86 10 646 51030

Email: call.centre@airastana.com

Working Hours: Monday through Friday from 8 AM to 5 PM

Map

Official website of Air Astanahttps://airastana.com/

Online Check-in: https://airastana.com/ind/Book-Manage/Manage/Online-Check-In

Note: Online check-in begins 24 hours before departure and runs until 90 minutes before your flight’s scheduled departure time.

Flight status: https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status

Check Flight Schedule: https://airastana.com/global/en-us/Book-Manage/Book/Timetable

Baggage Services Information

Air Astana Baggage Services Phone Numbers:- (+)7 7172 286473.
Baggage lost and found: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help
Baggage Delayed / Damaged: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help
For baggage inquiries: https://airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance

Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Air Astana Head Office Details

Main Office Address: 4A Zakarpatskaya Street, Almaty 050039, Kazakhstan

Phone Number: +7 (727) 244 44 77, +7 705 927 44 77

Working Hours: Monday through Friday from 8 AM to 5 PM

Email: call.centre@airastana.com

Air Astana offers a Variety of Planes and Aircraft.

Total fleet: 31

  • Airbus A319-100
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 757-200
  • Boeing 767-300
  • Boeing 767-300
  • Embraer ERJ-190
  • Fokker F50

Therefore, whether you are a frequent flyer or an occasional traveler, you can trust the high-quality services of the dedicated travel team at Air Astana Beijing office. Let the experts help you plan your next business or leisure trip. Safe travels!

FAQ’s Section:

Are the Beijing office executives supportive?

Yes. The office executives are dedicated professionals who offer the best help to passengers, ensuring a smooth trip. 

Is it essential to contact the Beijing office of Air Astana before the trip?

Definitely. Speaking with the workplace staff members will help you get answers to your travel queries, ensuring a stress-free journey.

Can I contact the regional office for online reservations?

Indeed. The Air Astana Beijing Office agents will surely provide step-by-step guidance.

Can travelers visit the ticketing office?

Sure. You can visit during working hours and seek assistance if you live near the regional office. The office executives will surely guide you.

What are the operating hours of the help desk?

The ticketing office is open for passengers from 09:00 – 18:00. So, make sure to contact the professionals between these hours.

Air Astana Other Locations

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