Kenya Airways Jakarta Office in Indonesia

PT. ARYA ASPERDIVA INDONESIA, Green Lake City, Rukan D/12, West Jakarta - 15147, Indonesia

Flying with Kenya Airways guarantees an unforgettable experience filled with exceptional customer service. The Kenya Airways Jakarta Office prides itself on providing friendly and effective travel services that cater to every passenger’s needs. Whether it’s securing a reservation or clarifying travel-related queries, their professional travel specialists are always ready to help you every step of the way. They understand that your journey is not just about getting from one point to another, it’s about relishing every moment along the way. From the check-in process to in-flight amenities, they ensure that you have the most enjoyable travel experience possible. Find the office details ahead.

Office Address of Kenya Airways, Jakarta

PT. ARYA ASPERDIVA INDONESIA, Green Lake City, Rukan D/12, West Jakarta – 15147, Indonesia

Airport Address of Kenya Airways, Jakarta

Soekarno–Hatta International Airport
Pajang, Tangerang City, Banten, Indonesia

Airport Phone Number: +622155912648

Information of Jakarta Office of Kenya Airways

Tel: +62 21 5431 7498 
Email: customer.relations@kenya-airways.com

Working Hours: Saturday- Thursday: 9 am–6 pm, Friday: Closed

Map

Official Site of Kenya Airways: https://www.kenya-airways.com/glo/en/

Kenya Airways Online Check-in: https://www.kenya-airways.com/en/book-manage/post-booking/check-in/

Flight Status of Kenya Airways, Check Here: https://www.kenya-airways.com/prepare-for-travel/manage-booking/flight-status/en/

For Flight Schedule: https://www.kenya-airways.com/plan-and-book/search-and-book/flight-timetable/en/

Carry-On Luggage Details

Phone Numbers:- +254-20-3274747

Inquiries for Baggage: https://www.kenya-airways.com/prepare-for-travel/baggage-information/en/

Baggage Lost and Found: https://www.kenya-airways.com/prepare-for-travel/baggage-information/delayed-lost-or-damaged-baggage/en/

Kenya Airways Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Head Office Details of Kenya Airways

Main Office Address: Kenya Airways Head Office, Airport North Road, Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya

Phone Numbers: Global Tel: +254 734 104 747
Global Mobile: +254 711 024 747
Global WhatsApp: +254 705 474 747.

Email: customer.relations@kenya-airways.com

Working Hours: Saturday- Thursday: 9 am–6 pm, Friday: Closed

Kenya Airways Fleet

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F

Thus, the Kenya Airways Jakarta Office operates with a commitment to making every journey special. With attentive staff and comprehensive services, they help you maximize your overall flying experience. Make sure to obtain complete information before you finalize your ticket booking decision.

Answers to Key Queries!

What services are provided by the Kenya Airways Jakarta Office?

The Jakarta Office offers a wide range of services including flight bookings, modifications, cancellations, and refunds. They also assist with car rentals, visa applications, airport lounge access, special assistance for passengers with disabilities, and providing up-to-date travel regulations and guidelines.

Can I get personalized assistance for my flight at the Jakarta office?

Yes, the Jakarta Office is dedicated to providing personalized assistance to all travelers. The knowledgeable team is available to discuss your specific requirements, offering tailored solutions for both leisure and business travel to ensure an enjoyable journey.

Does the Jakarta Office provide visa application support?

Yes! You can contact the travel professionals at the Jakarta Office if you wish to apply for a visa. Share your requirements and avail tailored services aligning with your requirements. 

Can I get support in knowing the travel guidelines for my upcoming flight?

The Jakarta Office prioritizes customer safety and satisfaction by staying updated on current travel regulations and health guidelines. Their staff provides timely information regarding changed protocols, travel restrictions, and safety measures, ensuring that passengers are well-informed and can travel with peace of mind.

How can I contact the Jakarta office of Kenya Airways?

You can contact the Jakarta Office by visiting in person or calling their customer service number. Their address, contact details, and other information are provided in the comprehensive guide shared above. 

Kenya Airways Other Locations

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