Kenya Airways Sydney Office in Australia

Australia Square, Level 17, Suite 1709, Australia Square, 264 George Street, Sydney, NSW 2000

1300 787 310

customer.relations@kenya-airways.com

Saturday- Thursday: 9 am–6 pm, Friday: Closed

https://www.kenya-airways.com/

The Kenya Airways Sydney Office serves as a go-to resource for customers, offering support for inquiries about flight reservations, flight schedules, payments, baggage allowance, special assistance, pet travel, lounge access, car rentals, cancellations, refunds, and more. The travel specialists are dedicated to ensuring that you receive prompt and thorough assistance, reinforcing the goal of high customer satisfaction. They believe that great service is the foundation of a delightful flying experience, and thus, the Kenya Airways Office team works hard to maintain high standards in customer interactions. Discover the office location, other details, and services explained ahead.

Office Address of Kenya Airways, Sydney

Australia Square, Level 17, Suite 1709, Australia Square, 264 George Street, Sydney, NSW 2000

Airport Address of Kenya Airways, Sydney

Sydney Airport
Mascot NSW 2020, Australia

Airport Phone Number: +61296679111

Information of Sydney Office of Kenya Airways

Tel: 1300 787 310
Email: customer.relations@kenya-airways.com

Working Hours: Saturday- Thursday: 9 am–6 pm, Friday: Closed

Map

Official Site of Kenya Airways: https://www.kenya-airways.com/glo/en/

Kenya Airways Online Check-in: https://www.kenya-airways.com/en/book-manage/post-booking/check-in/

Flight Status of Kenya Airways, Check Here: https://www.kenya-airways.com/prepare-for-travel/manage-booking/flight-status/en/

For Flight Schedule: https://www.kenya-airways.com/plan-and-book/search-and-book/flight-timetable/en/

Carry-On Luggage Details

Phone Numbers:- +254-20-3274747

Inquiries for Baggage: https://www.kenya-airways.com/prepare-for-travel/baggage-information/en/

Baggage Lost and Found: https://www.kenya-airways.com/prepare-for-travel/baggage-information/delayed-lost-or-damaged-baggage/en/

Kenya Airways Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Head Office Details of Kenya Airways

Main Office Address: Kenya Airways Head Office, Airport North Road, Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya

Phone Numbers: Global Tel: +254 734 104 747
Global Mobile: +254 711 024 747
Global WhatsApp: +254 705 474 747.

Email: customer.relations@kenya-airways.com

Working Hours: Saturday- Thursday: 9 am–6 pm, Friday: Closed

Kenya Airways Fleet

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F

Thus, with a strong global network and a commitment to excellence, Kenya Airways stands out as a top choice for business and leisure travelers. You can get in touch with the friendly team at the Kenya Airways Sydney Office, and let them enhance your travel plans with exceptional services. Have an incredible flight booking experience. 

Answers to Key Queries!

What services are provided by the Kenya Airways Sydney Office?

The Sydney Office offers a wide range of services including flight bookings, modifications, cancellations, and refunds. They also assist with car rentals, visa applications, airport lounge access, special assistance for passengers with disabilities, and providing up-to-date travel regulations and guidelines.

Can I get personalized assistance for my flight at the Sydney office?

Yes, the Sydney Office is dedicated to providing personalized assistance to all travelers. The knowledgeable team is available to discuss your specific requirements, offering tailored solutions for both leisure and business travel to ensure an enjoyable journey.

Does the Sydney Office provide visa application support?

Yes! You can contact the travel professionals at the Sydney Office if you wish to apply for a visa. Share your requirements and avail tailored services aligning with your requirements. 

Can I get support in knowing the travel guidelines for my upcoming flight?

The Sydney Office prioritizes customer safety and satisfaction by staying updated on current travel regulations and health guidelines. Their staff provides timely information regarding changed protocols, travel restrictions, and safety measures, ensuring that passengers are well-informed and can travel with peace of mind.

How can I contact the Sydney office of Kenya Airways?

You can contact the Sydney Office by visiting in person or calling their customer service number. Their address, contact details, and other information are provided in the comprehensive guide shared above. 

Kenya Airways Other Locations

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